Apartment Package Delivery
From the mailroom to your door
Register
To activate your resident account and begin service, select individual for one resident, or family for two or more residents.
Pickup
During your community’s service time, Doorstep retrieves all packages addressed to you from the mailroom.
Delivery
A dedicated Doorstep courier delivers your packages to your door and provides a delivery confirmation photo.
White-glove package delivery for apartment communities
Package delivery service for 1 resident
Package delivery service for 2 or more residents
Delivery up to 7 days a week
Unlimited packages
Vetted personnel
Careful and secure
Delivery up to 7 days a week Unlimited packages Vetted personnel Careful and secure
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Save time on mailroom trips
Avoid package locker late pick-up fees
Enjoy delivery of large or heavy packages
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Eliminate mailroom clutter
Relieve staff of package management duties
Enhance resident experience
Q & A
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Doorstep services communities either weekly, three times a week, or daily. Service frequency is specific to your community.
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Each community is assigned a vetted, background-checked Doorstep courier to pick up and deliver packages.
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During your community’s service time, we automatically search the mailroom for all packages addressed to you. However, for packages delivered to a package locker (Luxer One, Parcel Pending, Package Concierge, Amazon Hub), use our Package Locker Pickup form below.
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Doorstep provides unlimited package delivery regardless of package size or weight.