Apartment Package Delivery
Packages delivered from the mailroom to your door
Request
Request Package Pickup — same-day or next-day pickup available for just $5.
Pickup
A Doorstep courier retrieves your package from your apartment building mailroom.
Delivery
A Doorstep courier carefully delivers your package to your door.
Q & A
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Doorstep is a mailroom to front-door package delivery service for apartment residents.
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When you receive a package delivery to your apartment mailroom, request package pickup.
During your scheduled service window, a Doorstep courier picks up your package from the mailroom and delivers it to your door.
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Doorstep is available at select apartment communities in Atlanta, GA and surrounding areas.
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Yes. Pickup is available for up to 5 packages per request.
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Each apartment community is assigned a vetted, background-checked Doorstep courier to pick up and deliver packages.
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No. Doorstep provides contactless delivery. Once your package is delivered to your door, you will receive delivery confirmation via email.
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Yes. When requesting package pickup, enter the pickup code provided to you by the package locker company (e.g., Luxer, Amazon Hub, Parcel Pending, Package Concierge).
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There are no restrictions on package weight or size.
Delivery for your delivery
Support
Questions about using Doorstep? Get in touch with us.